Privacy Policy

Policy last updated: january 2026
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Public Nectar Ltd ("Public Nectar", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit https://www.publicnectar.co.uk or contact us.

This policy is intended to be clear, honest, and proportionate, and is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are

Company name: Public Nectar Ltd
Website: https://www.publicnectar.co.uk
Email: info@publicnectar.co.uk

Public Nectar Ltd is the data controller responsible for your personal data.

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What Personal Data We Collect and Why

We keep things simple. We do not operate user accounts, we do not sell personal data, and we only collect information that is necessary to run our website and respond to enquiries.

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Information You Provide to Us

When you contact us via our website or by email, we may collect:

Your name
Your email address
Your message and any information you choose to share

We collect this information solely to respond to enquiries and communicate with you.

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Information Collected Automatically

When you visit our website, we may automatically collect limited technical information, including:

IP address (anonymised where possible)
Browser type and device information
Pages visited and time spent on the site

This information helps us understand how our website is used and improve its performance.

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Cookies, Analytics and Advertising

Our website uses cookies and similar technologies to operate effectively and to understand how visitors use our site. We also use cookies and tracking technologies for advertising purposes.

Essential Cookies

These cookies are required for the website to function properly and cannot be switched off.

Analytics Cookies

We use analytics tools (such as Google Analytics) to measure website usage and performance. Analytics data is used in aggregate form and helps us improve our website.

Advertising Cookies

We run paid advertising campaigns on platforms such as social media and search engines. These platforms may use cookies or similar technologies to:

Measure the effectiveness of our advertising
Show our ads to people who may be interested in our services
Create audiences based on interactions with our website (such as page visits)

We do not sell personal data. Advertising data is processed in accordance with the policies of the relevant advertising platforms.

Cookie preferences can be managed at any time through our cookie consent tool.

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How We Use Your Personal Data

We use your personal data to:

Respond to enquiries and communications
Provide information about our services when requested
Maintain and improve our website
Ensure the security and proper operation of our site

We only use your data where we have a lawful basis to do so.

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Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases when processing personal data:

Consent – where you have chosen to contact us or opted to receive communications
Contract – where processing is necessary to take steps at your request before entering a contract
Legitimate interests – to operate, maintain, and improve our business and website
Legal obligation – where we are required to comply with the law

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Data Sharing

We do not sell your personal data.

We may share limited personal data with trusted third-party service providers who support our website, analytics, and advertising activities (such as hosting providers, analytics services, and advertising platforms). These providers process data on our behalf and are required to keep it secure and use it only in accordance with applicable data protection laws.

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Where We Store Your Data

All personal data is stored securely on servers located within the United Kingdom and/or the European Economic Area (EEA).

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, including responding to enquiries and meeting legal or regulatory requirements. When data is no longer required, it is securely deleted or anonymised.

Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing of your data
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at hello@publicnectar.co.uk.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Public Nectar Ltd
Email: hello@publicnectar.co.uk

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Where We Store Your Data

All personal data is stored securely on servers located within the United Kingdom and/or the European Economic Area (EEA).

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Public Nectar- SERVICES

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Services

In order to run our business efficiently and perform our services to the highest standards, we collect minimal personal details about you. This is information obtained directly from you, for example: your name, contact details and optional special requirements.

Public Nectar is focused on delivering high-quality services to our customers with personalised care. To do this, we may store notes related to the services we offer you.

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Marketing

We will never contact you unless having first obtained express consent from you.

Some of our marketing activities are personalised based on information obtained from your booking and services using automated workflows and rules-based messaging, directed by the services you have undertaken and/or requested from Public Nectar.

You can opt out of Our marketing services at any time, directly from any of the messages you receive, or by contacting Public Nectar via ....@.......com

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Data Processors, Data Locations, and Control

We use industry leading software to support Us in offering you the highest standard of services. These software partners act as Data Processors, allowing us to efficiently store data outside of our physical business locations, in accordance with the UK General Data Protection Regulations and we will never store data outside of the European Economic Area without expressly gathering consent from you to do so.

Public Nectar acts as the Data Controller and you can contact our Data Protection Officer via ....@.......com

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Use of the Public Nectar Website

As you visit our website, we use supporting tools as a way to improve the service We provide, We may use a device known as a ‘cookie’. A cookie is a method of analysing internet activity. This is predominantly used to analyse whether You are a new or returning Site visitor, allowing Us to improve the service We provide.

If You prefer Us not to use cookies when You visit This Site, simply adjust Your Internet browser settings to not allow for cookie tracking. Many guides can be found online.

The Information We collect may include Your personal information and We use it for the following purposes:

To reply to Your contact inquiries, feedback and/or questions, and to update You on information You have requested, and to respond to questions and queries regarding our Promotions;
To Advertise Our web Sites, services and products or those of other Marketing Partners and/or affiliates;
To optimise, enhance and/or personalise Our marketing Promotions and offers
To occasionally serve You advertisements, which are based on Your profile or on similar lookalike audiences (e.g. other individuals who visited Our Web Site or used Our Service, etc.), when You visit social network websites (e.g. Facebook, Twitter, Instagram etc.);
To communicate with You the visitor (via email, SMS, etc.);
To enforce Our policies and rectify any disputes which may arise, which includes investigation including investigation of potential violations of Our Site, or in accordance with any applicable law or regulation, or for the purpose of law enforcement;
To perform research, technical diagnostics, analytics or statistical research purposes;
To provide You with the most relevant additional services and offers available to You from Us.
To detect, prevent, react, or otherwise address any fraud, security concerns or technical issues.

We reserve the right to amend, revise or otherwise alter this Privacy Policy at our own discretion. Any material amendments will be effective and active immediately upon the display of the updated Privacy Policy. The latest revision date will always be supplied at the top of the policy. Your continued use of Our services, including promotions advertised on Our Site, and the access of Our Site, following any amendment on Our Site, constitutes to Your acknowledgement and acceptance of any changes made to this policy. Your agreement and acceptance to any chances is bound by the terms of any amendments.